Q House in Fort Wayne - Restaurant menu and reviews (2024)

(4/5)

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Very reasonable, fast and authentic food. Vegetarian options: Vege lo mein Crab rangoon Service: Dine in Meal type: Lunch Price per person: $1–10 Recommended dishes: Crab Rangoon Recommendation for vegetarians: Highly recommend Vegetarian offerings: Large vegetarian selection

Great Chinese takeout place. They quick, they are always polite, and the food is good. Highly recommend Food: 5 Service: 5 Atmosphere: 4

When Q House opened, it was run by a lovely young couple with a small boy who would sit at a table and play while his parents worked. The food was excellent as was the service. No more. They appear to be gone. Yesterday evening my husband and I ordered dinner to bring home. Among my favorite dishes through the years have been their curry chicken and curry shrimp which I have enjoyed many times. The "curry shrimp" we ordered last night was devoid of sauce, seasoning and even salt. It was mostly sauteed onions and shrimp. We tried to make the best of it, seasoning it ourselves but could not bring ourselves to continue eating it. I called the restaurant. Mistakes happen, right? The person I spoke to said that they made these dishes with a sauce and would not accept that ours had been left. out. When I attempted to tell her we were longtime customers and I knew what the dish was supposed to taste like, she looked up the cell number we had used to place the order and told me they had no record of our ever having placed orders there (we have used several different numbers over the years). Finally, she told me to bring the food back today and they would remake it or refund my money. When I entered the restaurant with their food bag, the person at the window immediately walked away and brought another woman back. She apparent knew the details and first informed me that we had called an hour and a half after picking up the order and the sauce must have "settled" to the bottom. I showed her the food and that there was no sauce. Then she insisted that that is the way they always make this dish. I gave her details of what the restaurant was like pre-Covid, that I had eaten this dish many times and I knew it wasn't supposed to be like what we had received. She then told me she had never seen me there before (I don't think I've ever seen her, either) and that I was lying. Since we had eaten some of the dish, she said the best she could do was make a smaller portion. As that is now "the way they always make it", I requested a partial refund. She agreed. We will not be back. A restaurant that used to have great food and service no longer has either. By the way, our last few trips in, we have noticed that it is no longer busy - perhaps this is why. tripadvisor.com/ShowUser…

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