The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 550 |
| Houston, TX | 385 |
| Seattle, WA | 275 |
| Atlanta, GA | 274 |
| Denver, CO | 270 |
| Philadelphia, PA | 256 |
| Washington, D.C., DC | 256 |
| Sacramento, CA | 161 |
| Orlando, FL | 151 |
| Miami, FL | 141 |
| Boston, MA | 140 |
| San Francisco, CA | 139 |
| Indianapolis, IN | 127 |
| Portland, OR | 122 |
| Detroit, MI | 120 |
| Littleton, CO | 114 |
| Minneapolis, MN | 109 |
| Brooklyn, NY | 106 |
| Jacksonville, FL | 105 |
| Oakland, CA | 102 |
| Salt Lake City, UT | 93 |
| New York City, NY | 91 |
| Baltimore, MD | 85 |
| Pittsburgh, PA | 84 |
| Tampa, FL | 74 |
| Knoxville, TN | 48 |
| Tacoma, WA | 47 |
| Reno, NV | 44 |
| Albuquerque, NM | 37 |
| Nashville, TN | 36 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Storfus (@Storfus) reported Also on a different note. I really got the urge tonight to want to stream. I just realized that it's been about 3 months or so since my last stream. I wish a new ISP would come out here and give me better service than my current one, so I could stream again. @comcast 👀
- 𝙺𝚒𝚖 𝚁𝚎𝚒𝚔𝚘 (@inblackheels) reported
@Xfinity @comcast Still no fix for my 45% dropped frames, despite talking to @XfinitySupport about this issue. Therefore I am unable Stream. I am so very sorry to everyone and I am incredibly devastated and furious.
- Harris Gubin (@harrislgubin) reported
@theofficetv finally peaco*ck is available on my tv and still the WORST rollout ever @comcast but happy that I have the office once again!
- Gay Dave - Asst Manager At The Intellectual Gym (@mistahbuhau) reported
Once again, I am seeing less than a megabit upstream from @comcast on a plan that costs me $150 per month. We need real competition in internet service. Lacking that, there's no incentive for Comcast to fix what is clearly a network level problem. I am surely not the only one.
- Billy Dunn (@SES_Dunn) reported
ARGH! I forgot that Comcast took #CartoonNetwork off of #Xfinity “basic cable”. I was so looking forward to new #RickandMorty!!! 😩 Damn you Comcast! Damn you to hell!
- Tired 'topher, Eternal Insomniac (@aquosevolved) reported
I am THIS close to looking into starting a class-action lawsuit against Comcast. Frequent interruptions for over half a year, contacting support does literally nothing, their outage map never displays anything when third party outage maps show outages all over the ******* place.
- 災spageezy災 (@Spageezy) reported
@mistahbuhau @comcast See if they'll let you use their wifi in the parking lot. But in all honesty be have a 'big two' who do nothing and we have stone-age speeds out here. The highest they offer in my area is 50 up and 10 down.
- Jonathan Prentiss (@JonathanPrent14) reported
@comcast @Xfinity @XfinitySupport 7 DAYS WITHOUT INTERNET. 7 DAYS WITHOUT INTERNET. LET ME SAY IT AGAIN.S E V E N D A Y S W I T H O U T I N T E R N E T.Why am I paying for a service I can't use?!?!?!?!??!?!?!
- Geid (@GregEid) reported
@madebygoogle I think you’re off the hook. Comcast screwed up. But I’d stillNever buy your wifi again
- Cathi 🦋 (@Cathi_I) reported
@comcast @Xfinity is the worst! 5 agents can’t even transfer service to a new address and add services.
- Teriyaki’s Tech ™ 🛠🪛🔧📱💻 (@TeriyakisTech) reported
Dude @Xfinity @XfinitySupport why ******** are you guys blocking @TwickdRepo It’s not malicious at all, stop blocking sites you think are malicious , this is unacceptable.
- z (@floridaman82) reported
@Kier_Johnson97 @AbominableAban1 It’s free for a ******* grown up that pays for cable. I would rather hang myself than watch Kevin Owens, but if you pay for Xfinity….
- Joe Malinn 🇺🇸 (@magnumjoe) reported
@Xfinity thank you for being a garbage cable provider. For maybe the fourth time in as many months, my whole cable and internet are down with brand new equipment in every room, and I've missed the whole first hour of #HIAC
- Rustin Jessen (@Rustin) reported
I was so happy when @disneyplus app appeared on @comcast boxes… BUT it’s sooooo laggy slow. Almost unusable. Hope it gets better.
- obii 🦂 (@ObiiMp3) reported
Bro @Xfinity is straight hot garbage .
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